The New York Times reports that by at least one ranking, murthy.com is the world’s most visited law firm site. The founder of the immigration law firm tells the Times how she did it including her mistakes and what she's learned:
I’m intense. I work 12 to 18 hours a day, no lunch break, bathroom breaks of less than 30 seconds. In the beginning, I assumed my staff shared my vision and passion and expected them to be excited just because I was. I worried about overpaying people, and worked them to death. I expected them to be my slaves, whipping limping horses. I was such a moron, I don’t think I even knew the Department of Labor laws.