The New York Times' One-Page Magazine extracts these 5 tips from Ken Feinberg, the lawyer chosen to manage the 9/11, Virginia Tech shooting, and BP oil spill victim funds:
One, know the facts. Two, be dogged. Three, keep an open mind. Next, be creative in getting to “yes.” Finally, a very important basic proposition: Put yourself in the other person’s shoes.
For Feinberg fans, don't miss last month's "251 Minutes With Ken Feinberg," which only takes about 2.51 minutes to read.